Clarksville-based StormPay.com issued a statement Tuesday night indicating it and another Internet company are working to resolve business disputes.
From New York to Chicago, across the West Coast and down to Atlanta — even to Malaysia and other points overseas, thousands of consumers have complained they could not access their StormPay accounts.
The Better Business Bureau alone has received nearly 19,000 complaints during the past week.
According to the statement, attorneys for LifeClicks — the owner of 12DailyPro.com — and StormPay have been negotiating the dispute.
The operator of 12DailyPro.com "after vehement denials to her customers that any investigations were ongoing, now retracts her previous statements and now admits that investigations into 12DailyPro are, in fact, being conducted by the FBI and various state investigative authorities as we have stated from the beginning," Steve Girsky, StormPay owner, said in a release Tuesday night.
Girsky asserted that 12DailyPro misrepresented its membership base that StormPay was unable to cover funds that customers had deposited into their StormPay accounts.
"StormPay's representatives have assured LifeClicks that StormPay is a viable company and is still open for business, and StormPay has provided assurances that it is able to cover, dollar for dollar with money in the bank, any deposits that may be held in any StormPay account," the joint statement reads.
StormPay has been in business since October 2002. It claims to conduct transactions in 200 countries and serves as a payment intermediary for online auction sites and other Internet businesses, with the intent of allowing customers and businesses to send and receive money.
12DailyPro, in turn, is billed as an auto-surf Web agent where customers can buy online advertising and earn commissions from advertising revenue. An "auto-surfing" program is set up to generate money every time a user visits a participating Web site.
Girsky and John McConnell, StormPay president, say they too have spent the past week fielding complaints about the accounts being frozen, with some of the complaints bearing a "threatening tone